Customer Note

Welcome to the new West Wind website!

IMPORTANT INFORMATION - CUSTOMERS PLEASE READ TO THE BOTTOM

RE ORDERING AND EXISTING PASSWORDS:-

Not all but a few existing customers are getting the following error message which is stopping them from ordering:-

'Warning: No Shipping options are available. Please contact us for assistance!'

Please note, we ship to all areas and there should be no problems ordering if your address details are correct on the new system.  If you are getting the above message, it will be incomplete address details that you will need to complete/amend before your order can be processed.  In a few instances we could not migrate across some address details from the previous West Wind website.   Please ensure all fields are present and correct, and simply process your order again. 

RETURNING CUSTOMER PASSWORDS:-
On your first visit please select 'Forgotten Password’. Enter the e-mail address associated with your account. Click submit to have your new password e-mailed to you so that you can access the new site.  Use this password to log into the new site.


Any further problems please contact mail@westwindproductions.co.uk

A Warm Welcome!

New Customer

Register Account

By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.

Continue

Returning Customer

I am a returning customer