Terms & Conditions

This website, found under the www.westwindproductions.co.uk URL, is operated by West Wind Productions Ltd and references to "we", "us" and "our" shall be deemed to be references to West Wind Productions Ltd. References to "you", and "your" shall be deemed to be references to person placing an order via this website.

These Terms & Conditions are supplemental to any additional terms that might apply to specific transactions (such as special offers or promotions).

Gift Vouchers can only be used for orders placed on the West Wind Productions - www.westwindproductions.co.uk At Checkout Stage you will be able to enter the Promotional Code issued to you on the back of the Voucher. The Voucher total will then be deducted from your order value for goodies, but not any shipping cost incurred. The Voucher will not issue 'change' - If your order totals £10 and you enter a £30 voucher at Checkout, it will not give you £20 change.  Our ordering system cannot be configured to do so.  So please spend the whole amount or more in one go!

This Voucher has no monetary value and can only be used online. 

If you have any problems using the Voucher, please contact at :- mail@westwindproductions.co.uk

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these terms, then you should contact one of our customer service advisors before placing an order with us either by email at mail@westwindproductions.co.uk or by using the address given below.
By placing an order via this website you are making an offer to purchase the goods detailed in your order upon the terms described in your order.

Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and West Wind Productions Ltd for the sale of our products will only exist once an order has been accepted, processed and despatched to you.

Your credit/debit card will be authorised when your order is placed and processed and you will be charged for the value of the goods before despatch. This does not affect your statutory rights.

Prices and availability of goods are subject to change without notice.

You may normally cancel your order (once accepted by us) for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.  We are not able to accept cancellation of your original Kickstarter order.

If you are not entirely delighted with the products that you have chosen you may return them to us within 30 days of receipt. We will be more than happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused, and with the original packaging.

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. If you prefer, we will arrange to collect the products from you, but the cost of this will be charged to you and may be deducted from any refund to you. We will only refund the costs of postage where the item returned is faulty.

To return any products to us, please contact us by email at mail@westwindproductions.co.uk and once we have agreed to the return please send the goods back to:

Returns Department,

West Wind Productions Ltd,
Unit 201 Waterside Mill,
Greenfield, Oldham,
Lancs OL3 7NH

When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

We accept online payment via Paypal's Secure Payment Platform.  All transactions are shown in pounds sterling (£).

Any customs or import duties levied once your order reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.

We endeavour to display through this website all items in our current range. We aim to hold stock of all products. However, occasionally an item will be out of stock and if this is the case we will advise you via email or phone should your order be held up due to stock issues.

All dates quoted for delivery are estimated delivery dates only and may be subject to change and we can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery.

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products.

West Wind Productions Ltd does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation.

To the fullest extent permitted by law and save as provided above, neither West Wind Productions Ltd nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of West Wind Productions Ltd or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

While West Wind Productions Ltd uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and West Wind will not be responsible for any errors or omissions or for the results arising from the use of such information.

While West Wind Productions Ltd takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, West Wind Productions Ltd will not be responsible nor liable for your use of any other websites which you may access via links within this website. West Wind Productions Ltd does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with West Wind Productions.

The entire liability of West Wind Productions Ltd in Battle under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

West Wind Productions Ltd will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

West Wind Productions Ltd may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Forged in Battle.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

Our models are not toys and are not suitable for children under the age of 14 years of age.

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of West Wind Productions Ltd or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited.

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

West Wind Productions Ltd,
Unit 201 Waterside Mill,
Tanner Business Centre,
Lancs OL3 7NH